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How to Add Users to Your Google Business Profile

June 4, 20243 min read

Streamline Management with Ease

Managing your Google Business Profile effectively often requires collaboration. By adding users to your profile, you can ensure that your business is well-managed and updated with accurate information. This guide will walk you through the steps to add users, assign roles, and manage access efficiently.

Step-by-Step Guide to Adding Users

1. Locate Your Business Profile

Start by logging into the Google account associated with your business. Search for your business name on Google. Click the three dots next to your business name to open the menu.

A screenshot of a Google search result for 'Nordax Digital' showing the Google Business Profile. The profile indicates that the business has a 5.0-star rating, offers online appointments, and provides options to edit profile, read reviews, add photos, and more. The location is shown on a map and the business is listed as currently closed.

2. Access Business Profile Settings

From the menu, select "Business Profile Settings". This will take you to the settings page where you can manage various aspects of your profile.

A Google Business Profile management screen for 'Nordax Digital' showing various options such as editing profile, reading reviews, managing messages, and more. The 'Business Profile settings' dropdown menu is open, providing additional settings like adding new profiles, notifications, and support.

3. Navigate to People and Access

In the settings menu, click on "People and Access". This section allows you to view current users and add new ones.

A section of the Google Business Profile settings menu highlighting the 'People and access' option, which allows adding, editing, or removing people’s access. Other options include advanced settings, removing the business profile, and managing linked accounts.

4. Add a New User

Click on the "Add" icon in the upper-left corner. Enter the email address of the person you want to add. Ensure that this email is associated with a Google account.

A screen from the Google Business Profile settings under 'People and access', showing options to add, edit, or remove people's access to the business profile. It lists Alexz Shepherd as the primary owner and another user as manager, with an option to add new users.

5. Assign a Role

Choose the appropriate role for the new user. You can assign them as either an "Owner" or a "Manager". Owners have full control over the profile, while managers have limited access.

A Google Business Profile screen for adding a new user, showing fields for entering an email address and selecting the role. Options for roles include 'Owner' with permissions to edit, add people, and transfer ownership, and 'Manager' with permissions to make changes to the profile.

6. Send the Invitation

After selecting the role, click "Invite". The new user will receive an email invitation to join your Google Business Profile. Once they accept the invitation, they will appear in the user list with the assigned role.

Google Business Profile screen showing access role options for a new user with 'Manager' selected. The options include 'Owner' and 'Manager,' and there's an 'Invite' button to confirm adding the user.


Managing User Roles

It’s important to manage the roles of your users to ensure that your Google Business Profile is secure and efficiently managed. Here’s how to manage and modify user roles:

1. Change User Roles

To change a user's role, go to "People and Access". Click on the user whose role you want to change. Select the new role from the dropdown menu and save the changes.

2. Remove a User

If you need to remove a user, navigate to the "People and Access" section. Click on the user you want to remove and select "Remove". Confirm the removal, and the user will no longer have access to your profile.


Conclusion

Adding and managing users on your Google Business Profile is a straightforward process that can help you maintain an accurate and up-to-date online presence. By delegating responsibilities, you ensure that your business information is always current, helping you better serve your customers and enhance your online visibility.

For more insights and to learn how Nordax Digital can assist you with managing your online presence, Email Us today.

AS

Alexz Shepherd

Founder & Creative Director at Nordax Digital

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