1741 Newnan Crossing Blvd E Ste I #2189 Newnan, GA 30265
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Customer Journey Mapping Worksheet
Use this tool to map out the different stages of your customer journey and define your target buyer persona. Follow the steps below to get started:
Buyer Persona: Start by filling out the buyer persona section on the left. This will help you understand your target audience better. Provide details such as name, age, gender, occupation, interests, and challenges.
Customer Journey Stages: The customer journey is divided into four stages: Awareness, Consideration, Decision, and Retention. For each stage, provide a description, identify touchpoints, set goals, list channels, describe customer emotions, identify pain points, and offer solutions.
Tooltips: Click on the info icons beside each input field to see tooltips with tips and examples to guide you in filling out each section accurately.
Progress Bar: Keep an eye on the progress bar at the top of the page to track your completion status.
Export to PDF: Once you have completed all sections, click the "Download PDF" button at the bottom to export your mapping to a PDF document.
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Buyer Persona
Consider what name best represents your target customer. This helps in creating a more personalized and relatable persona.
Think about the age range of your target audience. This can impact their preferences and behavior.
Identifying the gender of your persona helps in understanding their specific needs and preferences.
Knowing their occupation can provide insights into their daily challenges and needs related to your product.
Understanding their interests helps in tailoring your marketing messages to resonate with them.
Identify the key challenges your persona faces. This helps in positioning your product as a solution to their problems.
